Privacy Policy
Pennysimpsonceramics.co.uk is a UK-based website. We take your personal privacy very seriously and have never, and will never, sell, distribute or disclose information about you unless approved by you or unless we are required to do so by law.
We use SSL encryption technology, which is a secure system that protects your personal information when you enter potentially sensitive details on our site.
If you place an order with us your payment details are processed securely by Stripe and/or PayPal. We don’t store your credit / debit card details. The privacy policy for Stripe can be accessed here and for PayPal here.
When you place an order with us you’ll be asked to provide your name, address, email address and telephone number so that we can fulfil your order. You'll also be asked to provide a name and address for shipping/delivery. The shipping/delivery name and address, and any specific message provided by you, will be used for the purpose of fulfilling your order.
Mailing List
When you place an order you will be asked if you would like your name and email address to be added to our mailing list. If you prefer not to join our mailing list, untick the subscription box. Your email will be used only to inform you of new products, sales, relevant craft events, or any changes to our site. You can unsubscribe at any time by contacting us or following the unsubscribe links in the emails we send to you.
We use MailChimp to deliver our emails. The system collects statistics about email opening and click-throughs using industry standard technologies and we use this to help us monitor and improve the content of our emails and website.
Google Analytics
When someone visits pennysimpsonceramics.co.uk, Google Analytics acts on our behalf as a third party in order to collect standard internet log information and details of visitor behaviour. We use this information to improve our website. It enables us to monitor popular pages on our site, the number of visitors we receive and see how people find us. This information is anonymous and does not identify individuals. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Cookies
A cookie is a small text file that is placed and stored on your computer, mobile or other device by websites that you visit. They are widely used in order to make websites work (or work more efficiently) and also to provide information on visitor behaviour. You have the ability to accept or decline cookies from any website by modifying the settings in your browser. Our website uses cookies. These cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify you. You are free to refuse cookies. However, if cookies aren't enabled on your computer, you may not be able to make a purchase from our website.
Links to other websites
We provide links to other sites. These websites may not have the same strict privacy policy as ours and so we cannot accept responsibility for their content or policies once you have left our site.
Updates to this Privacy Policy
We may update this privacy policy from time to time to ensure we’re keeping you best informed about what data we collect and how it is used and kept secure. We take your privacy very seriously and will keep this policy under regular review. We are not under obligation to email you every time we update this notice, however you will always be able to access it via a link in the footer of our website. This privacy notice was last updated on 24th June 2020.
If you have any questions or if you’d like to access, amend or delete any information we have about you please contact penny@pennysimpsonceramics.co.uk and we’ll be happy to help.